Straight reporting on money, work and home.
Part
A decade ago your records sat in a drawer you controlled; now most of them sit on a vendor's server with a viewing window, and the export is the whole job.
Health·Neville Pemberton
Licensure compacts have quietly changed which clinician can legally treat you and where, but a compact privilege settles less than most patients and practitioners assume.
Health·Harriet Bosworth
Retention rules make more sense once you know who requests a document, in which month, and what they do with it when it arrives.
Health·Harriet Bosworth
A refusal now arrives as a code in an electronic remittance file, and the order in which a large provider works it decides whether the balance ever reaches you.
Health·Osman Duraklar
A medical bill is the end of a chain that passed through registration, coding and a payer. Most errors are handover errors, and here is how to find them in order.
Health·Neville Pemberton
Solo office, group practice or clinic chain: the scheduler, the intake assistant and the billing coordinator answer questions the practitioner never gets asked.
Health·Harriet Bosworth
A license verifies one person on one date. Here is how to check it yourself, and what it still leaves open about who treats you on a Thursday afternoon.
Health·Osman Duraklar
The front office decides whether your first appointment with a new practitioner is a handover or a fresh start, and you can test that before you book.
Health·Neville Pemberton